Privacy Policy

Effective Date: April 1, 2025

Planor (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights as a user.

1. Data We Collect

We collect the following personal data:

• Name and Email Address (used for account creation and communication)
• Client Information Entered by Trainers (e.g. fitness goals, preferences)
• AI Interactions (used to generate and personalize training plans)

We do not collect your location, usage data, or device identifiers beyond what is automatically provided by Apple or Google.

2. How We Use Your Data

We use your data to:

• Operate and improve the Planor app
• Generate personalized training plans using AI
• Support client-trainer communication and coaching

We do not use your data for advertising or tracking.

3. Third-Party Services

We use the following service providers to operate our platform:

• OpenAI & Anthropic for AI-generated content (e.g. plans, responses)
• Supabase for backend data storage
• Crash Monitoring Tools (e.g. Apple/Google crash logs)

These providers process data only to operate the app and do not use it for other purposes.

4. Data Storage

User data is securely stored using Supabase. Conversations with the AI are not stored.

5. User Rights

You may request access, deletion, or correction of your personal data at any time by contacting:
📧 david@planor.app

Currently, account deletion must also be requested via email.

6. Children's Privacy

Planor does not knowingly collect personal data from users under 13. The app is not specifically targeted at children, but there are no age restrictions.

7. International Use

Your data may be processed in the EU or US, depending on your location and service provider infrastructure.

8. Updates

We may update this Privacy Policy. We will notify users of significant changes through the app or email.